Terms of service
TinyStride™ Terms of Service
Last Updated: August 15, 2026
Welcome to TinyStride™.
These Terms of Service (“Terms”) govern your access to and use of the TinyStride™ website, online store, products, and related services.
By visiting our website, placing an order, purchasing a product, or otherwise using our services, you agree to these Terms. Please read them carefully before using our website.
1. Overview
TinyStride™ operates this online store to provide customers with products designed to support everyday moments between parents, caregivers, and little walkers.
Throughout these Terms, the words “we,” “us,” and “our” refer to TinyStride™.
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services online.
2. Eligibility
By using our website or purchasing from TinyStride™, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are under the age of majority in your place of residence, you may only use our services with the involvement and permission of a parent or legal guardian.
Our online store is intended for adults making purchasing decisions.
3. Products and Product Information
We make reasonable efforts to display our products, colors, descriptions, images, features, and other information as accurately as possible.
However, actual product colors may vary slightly depending on:
- Your device or screen settings
- Lighting conditions
- Photography
- Manufacturing variations
We reserve the right to modify product descriptions, specifications, packaging, pricing, or availability when reasonably necessary.
Product availability is not guaranteed until an order has been successfully processed.
4. TinyStride™ Baby Walking Support Harness
The TinyStride™ Baby Walking Support Harness is intended to provide additional support during supervised walking practice.
It is not intended to replace:
- Adult supervision
- Professional medical advice
- Developmental guidance from qualified healthcare professionals
- Appropriate child safety practices
The product should always be used according to the instructions provided with the product and under responsible adult supervision.
Parents and caregivers are responsible for ensuring that the product is appropriately fitted, adjusted, inspected, and used.
Stop using the product immediately if it appears damaged, excessively worn, improperly fitted, or unsafe.
TinyStride™ does not claim that use of the product will cause a child to walk earlier or achieve any particular developmental result.
5. Orders
When you place an order with TinyStride™, you agree to provide accurate and complete information, including your:
- Name
- Email address
- Shipping address
- Billing information
- Payment information where required
Please review your information carefully before completing your purchase.
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:
- Suspected fraud
- Payment problems
- Pricing or technical errors
- Incorrect product information
- Inventory issues
- Shipping restrictions
- Suspected misuse of our website or promotions
If we cancel an order after payment has been successfully collected, we will issue an appropriate refund.
6. Prices
Product prices are displayed on our website and may change from time to time.
Unless otherwise stated, applicable shipping charges, taxes, duties, or other fees may be calculated separately during checkout.
The final amount payable will be displayed before you complete your order, subject to applicable taxes, customs charges, or import fees that may be imposed separately by authorities or carriers.
We reserve the right to correct genuine pricing or typographical errors.
7. Promotions, Discounts and Bundle Offers
TinyStride™ may occasionally offer:
- Discount codes
- Promotional pricing
- Bundle discounts
- Limited-time offers
- Free shipping promotions
- Other special offers
Each promotion may be subject to additional conditions.
Unless otherwise stated, promotional offers cannot necessarily be combined.
We reserve the right to modify or discontinue promotions, subject to applicable law and without affecting orders already validly completed.
8. Payments
Available payment methods are displayed during checkout.
Payments may be processed through Shopify and/or third-party payment providers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We are not responsible for delays or payment failures caused solely by your bank, card issuer, payment provider, or other third-party payment service.
9. Shipping and Delivery
Shipping times shown on our website are estimates unless expressly stated otherwise.
Actual delivery times may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Customs processing
- Weather
- Local delivery conditions
- Incorrect shipping information
- Peak shopping periods
- International transportation delays
Customers are responsible for providing an accurate and complete delivery address.
Our separate Shipping Policy may contain additional information regarding processing, delivery, international shipping, tracking, and related matters.
10. International Orders
TinyStride™ may offer shipping to customers in multiple countries.
International orders may be subject to:
- Customs procedures
- Import taxes
- Duties
- Local fees
- Carrier charges
Responsibility for these charges may vary depending on the destination, applicable law, and the shipping method used.
Customers should review any applicable charges before purchasing where possible.
11. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy.
TinyStride™ currently provides eligible customers with a 30-day return period, subject to the requirements and exclusions described in that policy.
Nothing in these Terms is intended to limit mandatory consumer rights that apply to you under applicable law.
12. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at:
We will make reasonable efforts to accommodate your request.
However, once an order has entered fulfillment or has been shipped, changes or cancellations may no longer be possible.
13. Product Use and Safety
TinyStride™ products must be used responsibly and for their intended purpose.
For baby walking support products in particular:
- Always provide direct adult supervision.
- Check straps, buckles, stitching, and other components before use.
- Ensure the product is correctly fitted and adjusted.
- Keep the child away from stairs, traffic, water, sharp objects, heat sources, and other hazards.
- Use the product only in an appropriate environment.
- Never leave a child unattended while using the product.
- Discontinue use if any component becomes damaged or excessively worn.
Product instructions and warnings should be followed at all times.
14. No Medical Advice
Information provided by TinyStride™, including website content, product descriptions, social media content, advertisements, and customer support communications, is provided for general informational purposes.
It should not be interpreted as medical, developmental, physiotherapy, or other professional healthcare advice.
If you have concerns regarding your child's walking, mobility, development, physical condition, or suitability for a particular product, consult an appropriately qualified healthcare professional.
15. Intellectual Property
Unless otherwise stated, content associated with TinyStride™, including:
- Brand names
- Logos
- Product graphics
- Website designs
- Written content
- Marketing materials
- Original photographs and graphics
- Certain product descriptions
is owned by or licensed to TinyStride™ and may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit, or represent our protected content as your own without appropriate permission.
16. Acceptable Use
You may not use our website or services to:
- Engage in fraudulent activity
- Violate applicable laws
- Attempt unauthorized access to our systems
- Introduce malicious software
- Interfere with website functionality
- Scrape or collect information unlawfully
- Impersonate another person
- Submit false or misleading information
- Infringe intellectual property rights
- Abuse promotional offers or payment systems
We may restrict access to our services when reasonably necessary to protect TinyStride™, our customers, or our service providers.
17. Third-Party Services
Our website may contain integrations, links, payment services, social media features, or other functionality provided by third parties.
These third-party services may operate under their own terms and privacy policies.
TinyStride™ does not control third-party services and is not responsible for their independent actions except where applicable law provides otherwise.
18. Reviews and User Content
If you submit a review, photograph, testimonial, comment, or other content to TinyStride™, you confirm that you have the right to provide that content.
You must not submit content that:
- Violates another person's rights
- Contains unlawful material
- Is intentionally misleading
- Contains malicious code
- Infringes intellectual property rights
Where you give us permission to use submitted content, we may use it for the purposes and within the scope of that permission.
We will not present fabricated testimonials as genuine customer reviews.
19. Privacy
Your personal information is handled according to our Privacy Policy.
Please review that policy to understand how TinyStride™ may collect, use, store, and disclose personal information.
20. Website Availability
We aim to keep our online store accessible and operating correctly, but we cannot guarantee uninterrupted or error-free availability.
Our website may occasionally be unavailable due to:
- Maintenance
- Updates
- Technical issues
- Shopify or third-party outages
- Security measures
- Circumstances outside our reasonable control
We may modify or update portions of the website when reasonably necessary.
21. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.
Product-specific warranties or guarantees advertised by TinyStride™ will be honored according to their stated conditions and applicable law.
22. Limitation of Liability
To the maximum extent permitted by applicable law, TinyStride™ will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, these Terms do not exclude liability or consumer remedies that cannot legally be waived under applicable consumer protection laws.
23. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of our website, violation of these Terms, or infringement of another person's rights.
This provision does not limit any mandatory rights or protections available to consumers.
24. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
25. Changes to These Terms
We may update these Terms periodically to reflect changes in:
- Our services
- Business operations
- Products
- Technology
- Applicable legal requirements
When changes are made, the “Last Updated” date at the top of this page may be revised.
The version applicable to a transaction will be subject to applicable law and the terms in effect when the relevant transaction occurred.
26. Consumer Rights
Nothing in these Terms is intended to restrict or waive rights that consumers are entitled to under applicable consumer protection laws.
Depending on your country or region, you may have additional statutory rights relating to:
- Product conformity
- Cancellations
- Returns
- Refunds
- Warranties
- Delivery
- Privacy
Where mandatory consumer law conflicts with these Terms, the mandatory legal requirements will apply.
27. Contact Information
Questions regarding these Terms of Service can be sent to:
TinyStride™ Customer Support
Email: tinystride.co@gmail.com
Instagram: @tinystride.co
We aim to respond to customer inquiries as quickly as reasonably possible.
TinyStride™ — Supporting Every Step of the Way. 💙