TinyStride™ Privacy Policy

At TinyStride™, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our online store, make a purchase, contact us, interact with our services, or otherwise use our website.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with TinyStride™, we may collect personal information such as:

Contact Information

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Order Information

• Products purchased
• Order number
• Order history
• Shipping information
• Returns and refund information

Payment Information

Payments are processed through Shopify and/or available third-party payment providers. Depending on the payment method you select, payment providers may collect information necessary to process your transaction.

TinyStride™ does not generally receive or store your complete payment card information when payments are processed by third-party payment processors.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Website interactions
• Referring website
• Cookie and similar technology information

Customer Support Information

If you contact us, we may collect information contained in your communication, including your name, email address, order number, message, and any information or images you voluntarily provide.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and updates
• Manage returns, refunds, and exchanges
• Provide customer support
• Respond to questions and requests
• Maintain and improve our website
• Prevent fraud and unauthorized transactions
• Protect the security of our store and customers
• Comply with applicable legal obligations
• Send marketing communications where permitted and based on your preferences or consent
• Measure and improve the effectiveness of our store and advertising

We aim to collect and use only the information reasonably necessary for these purposes.

3. Shopify

Our online store is hosted through Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our store, process orders, and provide our services.

As part of providing these services, Shopify may process personal information about visitors and customers.

You can learn more about Shopify's privacy practices through Shopify's official privacy documentation.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may help us:

• Keep the website functioning correctly
• Remember preferences
• Maintain shopping cart functionality
• Understand how visitors use our store
• Measure website performance
• Prevent fraud
• Provide relevant advertising where permitted

Some cookies are necessary for the operation of the store, while others may be used for analytics, personalization, or advertising.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may also be able to manage certain cookie preferences through your browser or the consent controls available on our website.

5. Advertising and Analytics

We may use advertising and analytics services to understand how customers interact with TinyStride™ and to measure or improve our marketing.

Depending on the services enabled on our store, these providers may use cookies, pixels, or similar technologies to collect information about interactions with our website.

This may include services offered by platforms such as Google, Meta, TikTok, or other advertising and analytics providers only where those services are actually used by TinyStride™.

Your ability to opt out or manage these technologies may depend on your location, browser settings, and the privacy controls provided on our website.

6. How We Share Personal Information

We may share personal information with service providers when reasonably necessary to operate our business.

These may include:

• Shopify
• Payment processors
• Shipping and logistics providers
• Order fulfillment partners
• Customer support providers
• Website hosting and technology providers
• Analytics providers
• Advertising and marketing providers
• Fraud prevention and security providers
• Professional advisers where necessary

We may also disclose information when required to comply with applicable laws, legal processes, or lawful government requests, or to protect our rights, customers, and services.

We do not disclose personal information simply because another company wishes to contact you.

7. International Data Transfers

TinyStride™ may work with service providers located in countries different from your own.

As a result, personal information may be processed or stored outside your country of residence.

Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable privacy laws.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing transactions
• Providing customer support
• Maintaining business and accounting records
• Resolving disputes
• Preventing fraud
• Meeting tax, regulatory, and legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can guarantee absolute security.

Customers should also take reasonable steps to protect their account credentials and personal information.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with rights concerning your personal information.

These may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how your data is used
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Opt out of certain marketing communications
• Request a portable copy of certain information
• Appeal certain privacy decisions where applicable

These rights are subject to applicable law and may have exceptions.

To submit a privacy request, contact us at:

tinystride.co@gmail.com

We may need to verify your identity before completing certain requests.

11. Marketing Communications

If you subscribe to TinyStride™ marketing communications, we may send you information about products, promotions, offers, or updates where permitted by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing messages will not prevent us from sending necessary transactional communications, such as order confirmations, shipping updates, or customer service messages.

12. Children's Privacy

TinyStride™ products may be intended for use by babies or young children under adult supervision; however, our online store is intended for adults making purchasing decisions.

We do not knowingly seek to collect personal information directly from children through our online store.

If you believe a child has provided personal information to us without appropriate authorization, please contact us at tinystride.co@gmail.com.

13. Third-Party Links

Our website may contain links to third-party websites or services, including social media platforms.

TinyStride™ is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those services before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technologies, or legal requirements.

When we make changes, we may update the “Last Updated” date at the top of this policy.

We encourage customers to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact:

TinyStride™ Customer Support

Email: tinystride.co@gmail.com
Instagram: @tinystride.co

We aim to respond to customer inquiries as quickly as reasonably possible.

TinyStride™ — Supporting Every Step of the Way. 💙